Privacy Policy

Who We Are

This policy explains how Snow Hopes collects, uses and protects your personal data when you use this website. [Insert Snow Hopes Limited registered details and Data Controller contact]

What We Collect

Contact details submitted via the enquiry/contact form (name, email, [phone]).

Order and delivery details when you purchase merchandise (name, address — payment details are processed directly by [Stripe/Wix Payments]; Snow Hopes does not store card details).

Website usage data via cookies (see our Cookie Policy).

What We Don't Collect

Snow Hopes does not process or store payment or booking details for trip bookings. These are collected directly by the relevant travel partner under their own privacy policy.

How We Use Your Data

To respond to enquiries.

To process merchandise orders and shipping.

To send updates about trips or the Snow Hopes community, where you've opted in [confirm legal basis — consent/legitimate interest].

How Long We Keep It

[Insert retention periods, e.g. enquiry data held for X months, order data held for X years for accounting purposes]

Your Rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact [insert email]

Third Parties

We use third-party services including Wix, [Stripe/Wix Payments], and [Google Analytics, if used] to operate this site. [List all actual data processors once confirmed]

Contact Us

Questions about this policy can be sent to info@snowhopes.co.uk